Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
If we experience a high volume of orders or any unexpected delays, we’ll notify you by email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Local (within Bangladesh): 2–5 business days
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International: 7–14 business days
Please note that delivery times may vary depending on your location and courier service.
Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email once your order has shipped, which will include your tracking number.
Please allow 24–48 hours for the tracking information to become active.
Customs, Duties, and Taxes
We are not responsible for any customs or import taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
We are not liable for any products damaged or lost during shipping.
If your order arrives damaged, please contact the shipping carrier or our support team immediately with your order number and a photo of the item’s condition.
We will assist you in filing a claim.
Missing or Delayed Orders
If you haven’t received your order within the estimated delivery time, please contact us at [your support email] with your order number.
We’ll investigate and help resolve the issue as quickly as possible.
Contact Us
If you have any questions about this Shipping Policy, please contact us at:
📧 mahmudkashfy@gmail.com